Returns & Exchanges

At My Bear Hugs, we want your new apparel to feel as cozy as a warm embrace, so we offer a hassle-free 30-day return policy for all unworn items. If your purchase isn't a perfect fit, we are here to help you find the comfort you deserve.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, secure it to the outside of your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or exchange within 5-7 business days back to your original payment method.